F.A.Q
F.A.Q
Q: How do I order for shipping or pick-up?
A: Once you're on the checkout page, select how you'd like to receive your order.
- For shipping: Choose the "Shipping" option.
- For pick-up: Choose the "Pick-Up" option.
🚫 We do not offer local delivery.
Q: What is the "On-Hand Menu"?
The On-Hand Menu lists treats that are available for same-day shipping or pick-up. If an item is not listed on the On-Hand Menu, it is not available for same-day pick-up or shipping.
💡 Want to guarantee you get your favorite treats? Pre-order them! Pre-ordering ensures that your treats are made fresh and stocked sooner, so you don’t have to wait for them to become available.
Q: When do I pay?
A: Payment is due at the time of order. If payment is not received, your order will be canceled.
Q: How do I pay?
A: We accept Apple Pay, Cash App, and Venmo. Cash is not accepted.
Q: Why is the processing time 2-5 days?
A: We make everything fresh to order to ensure the highest quality. This processing time allows us to maintain freshness while continuing to grow our business.
Q: Where are you located?
Meca's Treats LLC is located in Upstate NY. The pick-up address will be provided after your order is placed.